Itzy Ritzy
Holiday Itzy Lovey™ Christmas Plush + Teether Toy: Penguin
Holiday Itzy Lovey™ Christmas Plush + Teether Toy: Penguin
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Shipping & Returns
Shipping & Returns
RETURNS, REFUNDS, EXCHANGES, AND MISSING PACKAGES
Your satisfaction is important for us. We offer a 30-Day Return/Exchange Policy (from the date the product was received).
- For returns or exchanges, please email customercare@emersonandfriends.com with your order number, full name, and the reason for the return/exchange.
- **ALL SALES ITEMS ARE FINAL (NO RETURNS)**
- If you receive a damaged product, we can process a refund or replacement.
- To be eligible for a return or exchange of goods, product must be unused, undamaged, unwashed, and accompanied by proof of purchase from our website emersonandfriends.com.
- To return or exchange products purchased through 3rd parties carrying Emerson and Friends, please reach out to the location the product was purchased from.
- Please note that customers are responsible for shipping costs of returned items or exchanges requested outside of the 30 day window of delivery.
- When returned product is received and inspected, you will be notified of your refund processing.
- Please note that shipping of returned items will not be refunded. ONLY cost of the product will be refunded.
- MISSING PACKAGES: Please contact your neighbors and local post offices to ensure that the package is not in their possession. Allow up to 14 business days before reporting this issue. In recent cases, we have found that packages have been marked delivered by delivery services one day and have been delivered a few days after.
- Emerson and Friends is not responsible for missing or damaged packages. If your package has not been received within 3 weeks of receiving your shipping notification email (6 weeks for international orders), please contact us at customercare@emersonandfriends.com and we will provide directions on how to file a claim with USPS or UPS.
PRICING/SALES
Promotional pricing is only valid during promotional sales period. If products are purchased outside of the date window of a promotional sale, discounted price will not be honored. Refunds, returns, and exchanges of orders previously placed will not be processed for the purpose of receiving discounted prices.
**WE ARE UNABLE TO ACCEPT RETURNS FOR CLEARANCE ITEMS**
Please email customercare@emersonandfriends.com if you have a damage or sizing issue with a clearance item and we will work to find a resolution.
DISCOUNT POLICY
All discounts must be presented prior to purchase. Coupons cannot be combined with other promotional codes, sitewide sales, or clearance items.
We are unable to accept returns after 30 days of delivery or 30 days of purchase in store.
Must have receipt for returns of merchandise in store. Must have Emerson and Friends order number for returns of merchandise online.
Emerson and Friends reserves the right to change or update information (including pricing) or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
For additional exclusions, please reference our Frequently Asked Questions at https://emersonandfriends.com/pages/retail-faqs and Terms of Service at https://emersonandfriends.com/policies/terms-of-service.
ORDER CHANGES
We do our best to ship ready-to-ship orders the same or next business day. Because of this quick turnaround time, the window for adjusting or cancelling orders is very short. If your cancellation request is seen prior to us processing your order, we are happy to cancel your order for a full refund, but once the order is in process, we can no longer cancel it.
RETURNED MAIL
If a package is returned because the address provided to us was not correct, we are not responsible for re-shipping. We will contact the buyer for the correct address; shipping & handling charges will need to be re-paid before we can send the package again.
DAMAGED ITEMS/ORDER ERRORS
Though each product is inspected for quality assurance before shipping, it is possible to receive a damaged item. In addition, due to human error, order mistakes are possible. For these reasons, it is important to open & inspect your items as soon as you receive them.
Please notify us within 30 days of receiving your package if there is anything wrong with your order. We cannot honor changes outside of the time frames, as stated within our policies.
If damaged or incorrect item is no longer available, we will reach out to find a suitable replacement.
Please see the Returns/Refunds page for more info: https://emersonandfriends.com/pages/returns-refunds-and-exchanges
Size Guide
Size Guide
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Let customers speak for us
from 552 reviewsthese are so dreamy and soft!! My daughter and I are obsessed. We can’t wait to cuddle up under this for many days to come!
As a mom, looking forward to putting on pajamas is one of your favorite things at night. To find a matching outfit you feel like you’re going to the Oscars. The way these feel I can’t even compare to anything. I have tried Dillards & expensive ones from boutiques, you name it nothing feels like this. I look forward to putting these on and I hate taking them off. If my husband wants to talk to me and being in a good mood I have to be in these pajamas.
It’s super soft but also thick and cozy. Would buy 1000 of them!
I purchased matching christmas pajamas for my 6 month old son, my husband, and me. The bamboo material is SO soft, and we grownups tend to get warm at night but wearing these we are both so comfortable all night! Absolutely love this material, and they're so well made. And we all know how quick babies grow, but these will grow and stretch with my baby for months to come. And of course, we all look adorable with the choo choo train pattern. I look for you guys every fall at the Shopapalooza event in St. Pete and I'm so glad I finally had the chance to buy PJs for my family from you this year. Thank you!
Cozy and perfect for the holidays. Cannot wait to wear them.
Comfy and amazing quality! Cannot wait to wear for the holidays
Great color and feel! will be an amazing gift 
Bought these for my great granddaughter! Perfect fit. Great quality.
I love the blanket. It’s very soft. I am sure it’s going to make a nice gift at Xmas
These PJs have an amazing feel to them and the print is the vibe we are going for! It is actually quite difficult to find coastal Christmas PJs that are also a great quality product. Highly recommend
They fit perfectly!
I sized him up one and they were perfect!
So soft and so snuggly ;)
Love all Emerson and Friends pajamas! These fit 3-4x longer than any other brand. My baby is a big boy, and wearing 12months (in other brands) at 4 months old. He has been able to wear his 0-3 in his Emerson pajamas until now- now the 3-6 and 6-12 fit better. They are 3x more expensive but they fit 3x longer and are so much softer than other brands. These are very comparable to Little Sleepies, although Emerson seem to be a little thicker so I like these better!
I love this throw , it’s soft and warm and comfy and huge !
And most importantly, my cats love it too !!
My favorite throw 🩷
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Fast and Free Shipping
Add 45$ of product to your cart and enjoy Free Shipping. Most orders placed before 3pm EST ship same day or next day.
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Hassle-Free Exchanges
Your satisfaction is our priority. Reach out to our customer care team to easily exchange or return products. customercare@emersonandfriends.com