Working at Emerson and Friends

We are a family-owned baby and children’s clothing company, specializing in bamboo sleepwear and accessories, in addition to books, toys, adult sleepwear, and other baby and children’s clothing. Our products are designed in house and sold both retail to direct customers and wholesale to retailers across the United States and internationally. Our products are carried in both regional boutiques and clothing chains. We also have our own retail children’s boutique, located in Clearwater.

We pride ourselves on a company culture that empowers its associates to achieve excellence and feel confident in their abilities to succeed. We are a small but growing team, with a focus on working together to achieve common goals. We treat each other like a family, and though we all work hard, we find time to have fun at work as well. We value everybody’s opinion and welcome everyone’s unique insight and suggestions about products and processes. We are firmly committed to delivering the best possible product and experience to our customers and providing a fun, safe, and productive environment for our associates.

Join our rapidly growing company to work in a fun and fast-paced creative environment. We were recently featured as #724 in the Inc. 5000 list of fastest growing companies. We were honored to be on Good Morning America in 2023. We are expanding our talented team and updating our facilities in 2024. Join us to be a part of this success.

Submit your resume, cover letter, and portfolio if applicable to the hiring manager listed in the description below.
LOCAL CANDIDATES ONLY. These are all in office roles.


Warehouse Associate

  • Emerson and Friends is hiring a warehouse associate to perform order fulfillment, receiving, inventory, and general warehouse duties at our Clearwater warehouse location.
  • ORDER FULFILLMENT Pulling retail and wholesale orders from stock locations, as well as orders from our retail location Verifying orders for accuracy Packing and shipping orders Giving packages to pickup drivers Occasionally dropping off packages at USPS, UPS, and Fedex locations
  • RECEIVING Unloading and sorting incoming inventory packages Counting incoming inventory and comparing numbers to packing lists
  • INVENTORY Stocking pulling location bins Maintaining and organizing backstock areas Performing weekly cycle counts and low inventory counts Updating inventory levels in Shopify
  • GENERAL Sweeping, mopping, and cleaning warehouse, office, and restroom areas Keeping the warehouse organized Repackaging and retagging products Transporting inventory and supplies to annual retail markets; helping set up and break down market booths
  • REQUIREMENTS/QUALIFICATIONS Ability to lift 50 lbs. Ability to work on ladders Computer skills Great teamwork skills
  • To Apply: Email

Customer Service + Order Processor

  • Emerson and Friends is hiring an associate to handle all functions of our retail and wholesale order processing and customer service. This is an on-site position located at our office/warehouse location. The associate will be responsible for interactions with retail and wholesale customers to resolve any issues with orders and to assist them with any other questions or concerns. The associate will oversee the processing and organizing of all retail and wholesale orders, working with the warehouse team to ensure efficient and accurate delivery of products to customers. The associate will maintain an accurate database of customer accounts to smooth the process from sale to a fulfillable order. The associate will also serve as a backup to assist our Countryside Retail Team team during peak times.
  • CUSTOMER SERVICE RETAIL & WHOLESALE Ensure excellent customer service monitoring email, messages, and phone
  • Create customer service tickets, solving issues in a timely manner including filing claims for chargebacks, missing packages, etc.
  • Resolve any issues according to company policy Foster professional relationships with customers to ensure customer satisfaction
  • Correct orders as needed prior to processing for fulfillment Create replacement orders, issues refunds, and creates exchanges
  • Track loss and catalog issues from all damages, returns, and replacements in damage log Communicate with reps or customers about out of stock items to find solutions
  • Process wholesale orders via direct, rep agencies and various platforms Monitor all sales platforms throughout the day to discover any new orders
  • Process sync from various platforms into Shopify orders, including entering them as new orders if necessary Complete any necessary edits to orders
  • Process sync from various platforms into Shopify orders, including entering them as new orders if necessary
  • Complete any necessary edits to orders Calculate shipping and invoices customers Print orders and deliver to the warehouse, alerting of any urgent shipments
  • Maintain a clean filing system of future orders Monitor future order ship dates to ensure they ship on the correct date Daily reconciliation of platforms to orders
  • Reach out to past due customers to collect payment
  • PRODUCTS Responsible for learning Emerson and Friends product catalog in Shopify
  • Responsible for monitoring inventory levels and alerting appropriate departments when low
  • Answer and screen phone calls before transferring to appropriate team member Monitor & reconcile company and customer care email and phone message
  • Key, process, file new order Communicate with warehouse to ensure fulfillment of all ready-to-ship orders
  • Process returns and refunds Circle back on pending orders, payments, and invoices
  • Create invoices, processes payments, and send payment reminders Order supplies needed for office, packaging, and key accounts
  • MISC
  • Attend retail markets - setup, sell and breakdown as needed
  • May cover lunch breaks for retail store associates or other members of company
  • Assist sales, marketing, warehouse and production teams as needed Other duties as assigned
  • College Degree or credits towards Shopify Experience a plus Proficient in excel
  • Great communication and problem solving skills
  • Drive and initiative to find solutions
  • High attention to detail Multitasker and ability to meet deadlines
  • Ability to work well with others Flexibility in working outside of regular hours on occasion as needed
  • To Apply: Email

Inventory Control Specialist

  • We are seeking a detail oriented and organized Inventory Control Specialist to join our rapidly growing team. You will play a crucial role in maintaining accurate inventory records, ensuring efficient stock management, and contributing to the overall success of our warehouse operations.
  • Accurately tracking, recording, and updating inventory levels through the use of our Inventory management Systems.
  • Restock picking locations and transfer inventory from one stock location to another
  • Receive incoming shipments, create receiving documents, inspect items for quality, ensure quantities are correct, and document discrepancies and/or damages.
  • Enter inventory data into the system, maintain records, and generate reports as required.
  • Perform stocktakes, cycle counts, low counts, and monthly counts.
  • Restock retail storefront as well as pull inventory needed from storefront for ecommerce orders.
  • Check in and deliver storefront retail items.
  • Fulfill customer orders by picking, packing, and shipping when needed.
  • Help with warehouse cleanliness and efficiency. This is done by restocking supplies, removing trash, and ensuring everything is safe, orderly, organized, and clean.
  • Work closely with the CS and Sales team with questions in regard to incoming delivery dates, inventory levels, out of stocks, and backordered items.
  • Conduct regular audits and checks to identify discrepancies and reconcile inventory records.
  • Investigate and remove inventory discrepancies promptly, collaborating with relevant departments when necessary.
  • Adhere to safety regulations and guidelines while handling inventory and equipment.
  • Become trained and certified to operate forklift, scissor lift, and pallet jack.
  • To Apply: Email

Social Content Coordinator

  • Job Overview: We are seeking a talented, creative and organized Content Coordinator to join our dynamic marketing team. Emerson and Friends is a rapidly growing apparel brand featured on Good Morning America and named as #724 on the Inc. 5000 list of fastest growing companies. As a Content Coordinator, you will play a crucial role in planning, creating, and distributing high-quality content across various digital platforms based on social media trends and our new products. The ideal candidate is a creative thinker with excellent communication skills, a keen eye for detail, and a passion for producing engaging and relevant content. This is an in-person, full time office role located in Clearwater, FL. Join our amazing team of talented creatives!
  • Content Planning and Strategy: Collaborate with the marketing team to develop content strategies aligned with overall marketing goals for both the wholesale and retail side of our company Conduct research to understand target audience preferences and industry trends Plan and organize content calendars to ensure consistent and timely content delivery
  • Content Creation: Write, edit, and proofread a variety of content types, including blog posts, articles, social media posts, and marketing collateral. Research and use trending hashtags unique to each post Take, edit, and post phone video content for reels and tiktoks based on marketing campaigns Shoot behind the scenes content of our photoshoots, the storefront, warehouse and more Post daily on all social platforms including posts, stories and more Work with subject matter experts to gather information and create informative and engaging content Ensure all content aligns with brand voice, style guidelines, and SEO best practices
  • Content Distribution: Manage the distribution of content across various channels, including website, social media platforms Instagram, Tiktok, Facebook, FB VIP, Pinterest, email, and other digital platforms Audit website collections and listings on a daily basis to make sure they are up to date with most recent product drops Organize all professional content taken to make sure it’s all used to its fullest potential on all platforms Update websites (both retail and wholesale) with new photos and videos Monitor content performance and analyze key metrics to optimize future content strategies Collaborate with cross-functional teams to amplify content reach and impact
  • Collaboration and Coordination: Liaise with graphic designers, marketing assistant and other creative professionals to enhance content with visuals and multimedia elements. Coordinate content review and approval processes with the Marketing Manager to ensure accuracy and consistency Maintain open communication with team members and other departments to stay informed about company updates and initiatives. Plan and execute special events with the marketing team for the office, storefront, and local markets
  • Quality Assurance: Conduct regular content audits to ensure accuracy, relevance, and adherence to brand guidelines Stay updated on industry best practices and recommend improvements to enhance the quality of content
  • Qualifications: Bachelor's degree in Marketing, Communications, Journalism, or related field Proven experience as a Content Coordinator or similar role. Exceptional writing and editing skills. Knowledge of SEO best practices and content marketing strategies. Familiarity with content management systems (CMS) and social media platforms. Strong organizational and project management skills. Excellent communication and interpersonal skills. Ability to work independently and collaboratively in a fast-paced rapidly growing environment. Creative individual with a go-getter positive personality excited to create new content and think outside the box Experience with Shopify is preferred
  • To Apply: Email

Executive Assistant to the CEO

  • Role Overview: As the Assistant to the CEO, you will play a pivotal role in ensuring the smooth and efficient operation of the CEO's office. You will provide high-level administrative support, handle a wide range of executive and personal responsibilities, and collaborate closely with internal and external stakeholders to ensure strategic alignment and seamless execution.
  • Calendar Management: Proactively manage the CEO's complex calendar, scheduling meetings, appointments, and travel arrangements to optimize time and prioritize commitments.
  • Communication: Serve as the primary point of contact between the CEO and internal/external partners, filtering and responding to inquiries, emails, and calls with professionalism and discretion. Take meeting notes, document procedure changes and distribute meeting notes when needed.
  • Correspondence: Draft, edit, send, and proofread various forms of communication, including emails, reports, presentations, and other documents on behalf of the CEO.
  • Meeting Support: Coordinate and prepare materials for executive meetings, ensuring that the CEO is well-informed and equipped for discussions.
  • Project Coordination: Assist in the planning and execution of key projects, collaborating with cross-functional teams to drive successful outcomes.
  • Travel Arrangements: Manage travel logistics, including booking flights, accommodations, transportation, and itineraries, while adhering to company policies.
  • Confidentiality: Handle sensitive information with the highest level of discretion and confidentiality, maintaining a strong sense of professionalism at all times.
  • Errands and Personal Appointments: Handle personal tasks such as running errands, scheduling personal appointments, and managing personal matters as requested by the CEO. Responsible for ordering and assisting with office and kitchen supplies. Maintaining break and conference areas and supplies. Assist with CEO's children school pick-up as needed.
  • Prioritization: Identify and anticipate priorities, proactively addressing potential challenges and proposing solutions to streamline operations.
  • Expense Management: Monitor and manage expense reports, reimbursements, and invoices, ensuring accurate and timely processing.
  • KPI Management: Monitor and manage KPI’s and KPI reports, prepare, print and distribute reports for daily and monthly meetings. Gather and surrender financial documents to financial team.
  • Ad-hoc Tasks: Assist the CEO with various ad-hoc tasks, including research, presentations, event planning, filling out forms/applications, special projects, trade shows, markets, and more.
  • Events: coordinate and plan all in office events and parties.
  • Occasional travel may be necessary.
  • Qualifications and Skills: Bachelor's degree in Business Administration, Management, or a related field preferred. Proven experience as an Executive Assistant or in a similar role, supporting executives. Exceptional organizational and time-management skills with the ability to multitask effectively and adapt to changing priorities. Strong verbal and written communication skills, including the ability to draft professional correspondence and communications. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software. Detail-oriented mindset with the ability to maintain accuracy in fast-paced environments. High level of integrity, professionalism, and emotional intelligence when dealing with sensitive and confidential matters. Excellent problem-solving skills and the ability to work independently with minimal supervision. Strong interpersonal skills, enabling effective collaboration and relationship-building across all levels of the organization. Experience in project management and an understanding of business operations is a plus.
  • Compensation: Competitive salary commensurate with experience and qualifications. Salary depending on experience. Comprehensive benefits package, including health insurance, PTO, and holiday pay.
  • To apply:

Accounting Specialist

  • We are seeking someone who will oversee Emerson and Friend's financial health, making strategic decisions to optimize economic performance through budgeting, financial analysis, risk assessment, and ensuring compliance with regulations. You will be responsible for overseeing all financial aspects. This is an on-site position located at our office/warehouse location. The Financial Manager will be responsible for supervision and coordination of daily accounting activities, including maintaining records, preparing reports, and ensuring accuracy across accounts and platforms. The ideal candidate possesses a deep understanding of accounting principles, and the ability to streamline processes for increased efficiency.
  • Create and monitor the budget.
  • Coding and reconciling expenses.
  • File, code, and organize expenses.
  • Generate payments for all unpaid bills.
  • Facilitate wire transfers for Factory Payments + Deposits.
  • Manage Factory Purchase Order Finances – reconciling delivery vs. invoices.
  • Monitor and add to the factory payment schedule.
  • Bookkeeping in Quickbooks.
  • Accounting to clean Balance Sheets and Profit and Loss Statement.
  • Monitor Financial, prep and present KPI statements.
  • Processing Payroll.
  • AR and AP.
  • Paying Agency Commissions.
  • Invoicing and receiving payments for Key Accounts.
  • Reconcile payments through bookkeeping and multi-channel platforms.
  • File and pay sales tax.
  • Monitor and trigger payments of employee tax.
  • Help build 401K programs.
  • Create organizational checks and balances.
  • Reconcile bank with Shopify and other vendor platforms.
  • Manage, report, file Tangible Tax for FL.