Iscream
Magic Wand Star Ink Pen (Sold Separately)
Magic Wand Star Ink Pen (Sold Separately)
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Shipping & Returns
Shipping & Returns
RETURNS, REFUNDS, EXCHANGES, AND MISSING PACKAGES
Your satisfaction is important for us. We offer a 30-Day Return/Exchange Policy (from the date the product was received).
- For returns or exchanges, please email customercare@emersonandfriends.com with your order number, full name, and the reason for the return/exchange.
- **ALL SALES ITEMS ARE FINAL (NO RETURNS)**
- If you receive a damaged product, we can process a refund or replacement.
- To be eligible for a return or exchange of goods, product must be unused, undamaged, unwashed, and accompanied by proof of purchase from our website emersonandfriends.com.
- To return or exchange products purchased through 3rd parties carrying Emerson and Friends, please reach out to the location the product was purchased from.
- Please note that customers are responsible for shipping costs of returned items or exchanges requested outside of the 30 day window of delivery.
- When returned product is received and inspected, you will be notified of your refund processing.
- Please note that shipping of returned items will not be refunded. ONLY cost of the product will be refunded.
- MISSING PACKAGES: Please contact your neighbors and local post offices to ensure that the package is not in their possession. Allow up to 14 business days before reporting this issue. In recent cases, we have found that packages have been marked delivered by delivery services one day and have been delivered a few days after.
- Emerson and Friends is not responsible for missing or damaged packages. If your package has not been received within 3 weeks of receiving your shipping notification email (6 weeks for international orders), please contact us at customercare@emersonandfriends.com and we will provide directions on how to file a claim with USPS or UPS.
PRICING/SALES
Promotional pricing is only valid during promotional sales period. If products are purchased outside of the date window of a promotional sale, discounted price will not be honored. Refunds, returns, and exchanges of orders previously placed will not be processed for the purpose of receiving discounted prices.
**WE ARE UNABLE TO ACCEPT RETURNS FOR CLEARANCE ITEMS**
Please email customercare@emersonandfriends.com if you have a damage or sizing issue with a clearance item and we will work to find a resolution.
DISCOUNT POLICY
All discounts must be presented prior to purchase. Coupons cannot be combined with other promotional codes, sitewide sales, or clearance items.
We are unable to accept returns after 30 days of delivery or 30 days of purchase in store.
Must have receipt for returns of merchandise in store. Must have Emerson and Friends order number for returns of merchandise online.
Emerson and Friends reserves the right to change or update information (including pricing) or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
For additional exclusions, please reference our Frequently Asked Questions at https://emersonandfriends.com/pages/retail-faqs and Terms of Service at https://emersonandfriends.com/policies/terms-of-service.
ORDER CHANGES
We do our best to ship ready-to-ship orders the same or next business day. Because of this quick turnaround time, the window for adjusting or cancelling orders is very short. If your cancellation request is seen prior to us processing your order, we are happy to cancel your order for a full refund, but once the order is in process, we can no longer cancel it.
RETURNED MAIL
If a package is returned because the address provided to us was not correct, we are not responsible for re-shipping. We will contact the buyer for the correct address; shipping & handling charges will need to be re-paid before we can send the package again.
DAMAGED ITEMS/ORDER ERRORS
Though each product is inspected for quality assurance before shipping, it is possible to receive a damaged item. In addition, due to human error, order mistakes are possible. For these reasons, it is important to open & inspect your items as soon as you receive them.
Please notify us within 30 days of receiving your package if there is anything wrong with your order. We cannot honor changes outside of the time frames, as stated within our policies.
If damaged or incorrect item is no longer available, we will reach out to find a suitable replacement.
Please see the Returns/Refunds page for more info: https://emersonandfriends.com/pages/returns-refunds-and-exchanges
Size Guide
Size Guide
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Let customers speak for us
from 944 reviewsI’m absolutely obsessed with this brand for my family! Wonderful products and a wonderful company! Fast shipment always! I’ve bought 5+ different prints of PJs for the whole family now and the beach PJs are ridiculously cute! I’m a devout shopper of Emerson and Friends ❤️❤️
We love these pajamas. We reorder each time my grandson grows out of his old pair.
My girls put these on and immediately the older one commented on how soft it is!!! We are here for all the prints in this style!!
These are very nicely made and feel great. I’m very pleased with the purchase.
I absolutely love my bamboo pj shorts I’m definitely addicted to them. My bank account isn’t gonna like me on pay day when I buy many more. I highly recommend them. The are so lightweight and cool which is perfect for the hot summer months
Love this product
So soft and wears well ♥️
Love this print! And it’s extremely soft!
My son’s first short set and he loves it! Super super soft!
The perfect pj’s! My kids absolutely love the print!
We have a lot of bamboo pj’s from different places and this set is definitely the softest ones we’ve ever gotten. Both my kids are obsessed and call them their lucky charm jammies.
Hello! I bought this adorable dress for my daughter while I was in Florida. It’s the first dress she chooses from her closet and she would wear it every single day if we let her! The material is so soft and it washes up great! We love it so much! We will definitely be shopping for more dresses from Emerson and Friends!
I'm so happy with this blanky! I got it during the Shop App Shop Cash week thing so I got an amazing deal on the price. I love the print, Halloween is year-round at my house. My favorite is the size. This is big enough to cover all of me and I'm a tall adult! I love how it feels, it's the really stretchy cold type of bamboo that's my favorite. It feels so good to the touch. It's big and has some weight to it. I had a great nap under it today. I washed it with just one other throw blanket on delicate, and then dried it like regular but alone in the dryer. It came out fine. Bamboo takes a long time to dry and my area is too humid not to use a dryer. Yay! I will be buying from this brand again. NOTE: I am not a rep! Not sponsored! Just have insomnia and I got an email asked me to rate it lol. Love love love <3333 thank you Emerson and Friends for offering this size of bamboo!!
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Fast and Free Shipping
Add 55$ of product to your cart and enjoy Free Shipping. Most orders placed before 3pm EST ship same day or next day.
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Hassle-Free Exchanges
Your satisfaction is our priority. Reach out to our customer care team to easily exchange or return products. customercare@emersonandfriends.com