Lucy's Room UFO Alien Sticker
Lucy's Room UFO Alien Sticker
Shipping & Returns
Shipping & Returns
RETURNS, REFUNDS, EXCHANGES, AND MISSING PACKAGES
Your satisfaction is important for us. We offer a 30-Day Return/Exchange Policy (from the date the product was received).
- For returns or exchanges, please email customercare@emersonandfriends.com with your order number, full name, and the reason for the return/exchange.
- **ALL SALES ITEMS ARE FINAL (NO RETURNS)**
- If you receive a damaged product, we can process a refund or replacement.
- To be eligible for a return or exchange of goods, product must be unused, undamaged, unwashed, and accompanied by proof of purchase from our website emersonandfriends.com.
- To return or exchange products purchased through 3rd parties carrying Emerson and Friends, please reach out to the location the product was purchased from.
- Please note that customers are responsible for shipping costs of returned items or exchanges requested outside of the 30 day window of delivery.
- When returned product is received and inspected, you will be notified of your refund processing.
- Please note that shipping of returned items will not be refunded. ONLY cost of the product will be refunded.
- MISSING PACKAGES: Please contact your neighbors and local post offices to ensure that the package is not in their possession. Allow up to 14 business days before reporting this issue. In recent cases, we have found that packages have been marked delivered by delivery services one day and have been delivered a few days after.
- Emerson and Friends is not responsible for missing or damaged packages. If your package has not been received within 3 weeks of receiving your shipping notification email (6 weeks for international orders), please contact us at customercare@emersonandfriends.com and we will provide directions on how to file a claim with USPS or UPS.
PRICING/SALES
Promotional pricing is only valid during promotional sales period. If products are purchased outside of the date window of a promotional sale, discounted price will not be honored. Refunds, returns, and exchanges of orders previously placed will not be processed for the purpose of receiving discounted prices.
**WE ARE UNABLE TO ACCEPT RETURNS FOR CLEARANCE ITEMS**
Please email customercare@emersonandfriends.com if you have a damage or sizing issue with a clearance item and we will work to find a resolution.
DISCOUNT POLICY
All discounts must be presented prior to purchase. Coupons cannot be combined with other promotional codes, sitewide sales, or clearance items.
We are unable to accept returns after 30 days of delivery or 30 days of purchase in store.
Must have receipt for returns of merchandise in store. Must have Emerson and Friends order number for returns of merchandise online.
Emerson and Friends reserves the right to change or update information (including pricing) or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
For additional exclusions, please reference our Frequently Asked Questions at https://emersonandfriends.com/pages/retail-faqs and Terms of Service at https://emersonandfriends.com/policies/terms-of-service.
ORDER CHANGES
We do our best to ship ready-to-ship orders the same or next business day. Because of this quick turnaround time, the window for adjusting or cancelling orders is very short. If your cancellation request is seen prior to us processing your order, we are happy to cancel your order for a full refund, but once the order is in process, we can no longer cancel it.
RETURNED MAIL
If a package is returned because the address provided to us was not correct, we are not responsible for re-shipping. We will contact the buyer for the correct address; shipping & handling charges will need to be re-paid before we can send the package again.
DAMAGED ITEMS/ORDER ERRORS
Though each product is inspected for quality assurance before shipping, it is possible to receive a damaged item. In addition, due to human error, order mistakes are possible. For these reasons, it is important to open & inspect your items as soon as you receive them.
Please notify us within 30 days of receiving your package if there is anything wrong with your order. We cannot honor changes outside of the time frames, as stated within our policies.
If damaged or incorrect item is no longer available, we will reach out to find a suitable replacement.
Please see the Returns/Refunds page for more info: https://emersonandfriends.com/pages/returns-refunds-and-exchanges
Size Guide
Size Guide
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Let customers speak for us
from 1166 reviewsI️ was tired of fighting for my life when it came to slapping on bamboo PJs on my daughter who I️ unfortunately gave the genetic error code to for keeping her skin moisturized despite living in one of the most humid states in the nation. These pjs are so soft and so easily to put on our freshly greased up girl.
This is SO CUTE and feels like such good quality and slightly squishy thick for winter, perfect.
Absolutely LOVE the prints and quality feels amazing. Will definitely be ordering more!
amazing print 2 in 1 bathing suit quality amazing and price really can’t beat it!!
super soft and comfy love the fit
great quality in the suit and even better your getting 2 bathing suits in one end even better the price!!!
absolutely adore this skirt i can’t wait till my daughter wears it plus what a bargain!!!
This is the softest material I’ve ever felt. I bought two shirts because I love this shirt so much! Best of all was the deal on sale for $5.00!
Love their clothes lines. Have bought for all my grandchildren. Always a big hit!
The best PJs and onesies for our little ones!
I bought 2 sets of pajamas for my grandchildren and the quality was so amazing, I bought 2 more sets for me!
Will always be a customer.
I received my 12-18 month onesie, and it's better than expected! The colors are beautiful and my nephew is going to look so cute in it. Thanks for the speedy shipping!
My husband has never owned any bamboo but loves the way our kids feel. Bought him these & he LOVES THEM! He wants more already.
Love love love them!!!
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Fast and Free Shipping
Add $80 of product to your cart and enjoy Free Shipping. Most orders placed before 3pm EST ship same day or next day.
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Hassle-Free Exchanges
Your satisfaction is our priority. Reach out to our customer care team to easily exchange or return products. customercare@emersonandfriends.com